POL-12: Business Continuity Policy

Purpose

This policy establishes the framework for maintaining business operations during disruptions. It ensures that legal-medical knowledge and analysis services remain available to customers.

Scope

This policy applies to all LNC Nexus hosted, private, and self-managed deployments. It covers critical business functions and recovery procedures.

Policy Statements

Business continuity plans shall be developed, tested, and updated regularly. Recovery time objectives must be defined and met. In self-managed deployments, customers are responsible for their own continuity planning; LNC Nexus provides the framework but not the enforcement. Regulated data handling requires additional continuity measures. No critical function shall operate without a continuity plan.

Roles and Responsibilities

The Security Team defines continuity standards and monitors compliance. Department heads develop and test continuity plans for their areas. System administrators implement technical recovery measures. The Executive Team provides oversight and resources.

Evidence and Review

Continuity plans, test records, and audit reports serve as evidence of compliance. The Security Team conducts periodic reviews of continuity practices and investigates anomalies. Deployment-specific configurations are treated as controlled material.

Exceptions

Exceptions to this policy require written approval from the Security & Compliance owner or delegated risk owner and must be documented with a risk acceptance statement. Exceptions are valid only for a defined period and must be re-evaluated before expiration.

Enforcement

Violations of this policy may result in disciplinary action, up to and including termination, and legal prosecution where applicable. Operations may be suspended immediately upon detection of a violation.

Related Policies

POL-11 (Backup Policy), POL-17 (Incident Response Policy), POL-16 (Risk Management Policy).

Revision History